Back to myContactForm.com - Easy email form creation and processing for your web site
myContactForm.com - Help Forum Forum Index myContactForm.com - Help Forum
Have a question that you need answered about myContactForm.com? Post it on this message board but first search this forum and read out FAQ to ensure it has not already been answered. This is not a board to post links to your site! SPAM will be deleted!
 
   Search MessagesSearch Messages
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Errors when submitting and no one answers for support

 
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Errors When Submitting Forms
View previous topic :: View next topic  
Author Message
blackdaggertattoo



Joined: 15 Dec 2020
Posts: 1

PostPosted: Mon Jan 11, 2021 6:25 am    Post subject: Errors when submitting and no one answers for support Reply with quote

I have gotten multiple clients tell me in person and call my shop saying that they havent received emails back or that they get errors when they try to use the form. This is only the people that have reached out to us, who knows how many clients we have lost since we switched to this form. We have gone through all the steps so that it doesnt filter to junk or spam and checked those folders. For whatever reason some clients just get errors.

Low and behold when I tried to use your form to contact yall about the issue. it said your form wasnt working and gave me an error. Please cancel and refund my account
Back to top
View user's profile
mycontac
Site Admin


Joined: 31 Dec 2003
Posts: 2860

PostPosted: Tue Jan 12, 2021 8:39 am    Post subject: Reply Reply with quote

Good Day.

We checked our email logs and the messages are being sent. This is a spam filtering issue.

Per your request, I've refunded and cancelled your account.

Nick Ladd
myContactForm.com
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    myContactForm.com - Help Forum Forum Index -> Errors When Submitting Forms All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB 2.0.11 © 2001, 2002 phpBB Group