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Shalon
Joined: 14 Feb 2016 Posts: 3
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Posted: Mon Feb 15, 2016 9:36 am Post subject: Problem Creating Form |
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I'm not sure if this is the correct board - but while trying to create my form, on step 5 where you put in the questions, and choose the text box/drop down etc... I get to the bottom of 34 questions, hit the "next" button, and it wipes it all out and gives me an error message. Something to the effect that I must enter all data. After 5x this has become very frustrating. |
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mycontac Site Admin
Joined: 31 Dec 2003 Posts: 2860
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Posted: Wed Feb 17, 2016 5:37 am Post subject: Reply |
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The session may be timing out. Please try entering a smaller number of questions. You can add additional questions after the form wizard is complete.
Nick Ladd
myContactForm.com |
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Shalon
Joined: 14 Feb 2016 Posts: 3
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Posted: Wed Feb 17, 2016 7:39 am Post subject: |
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Hi, thank you. I should have said that I did try that. I entered just 5 questions and tried to go to "next", then go back to add more but that did not work either. Then I had the person that takes care of my website go in and try to create the form. Going in two ways - under her user name & password - and using mine as well. She has a form on her website that she created using your site. We just did a test 5 questions, and did it several times and it did the same for her. Nothing, and gives the same error message. |
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mycontac Site Admin
Joined: 31 Dec 2003 Posts: 2860
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Posted: Thu Feb 18, 2016 6:48 am Post subject: |
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Shalon wrote: |
Hi, thank you. I should have said that I did try that. I entered just 5 questions and tried to go to "next", then go back to add more but that did not work either. Then I had the person that takes care of my website go in and try to create the form. Going in two ways - under her user name & password - and using mine as well. She has a form on her website that she created using your site. We just did a test 5 questions, and did it several times and it did the same for her. Nothing, and gives the same error message. |
What is the error message that it is giving you?
Nick Ladd
myContactForm.com |
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Shalon
Joined: 14 Feb 2016 Posts: 3
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Posted: Thu Feb 18, 2016 7:51 am Post subject: |
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I just tried it again with a few questions, so I could get the error message. I even chose "text box" though that is what it defaults to. I did a simple name, street address, city/state/zip code, phone number.
ERROR: Please make sure to enter appropriate values into all requested fields. |
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mycontac Site Admin
Joined: 31 Dec 2003 Posts: 2860
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Posted: Fri Feb 19, 2016 4:43 am Post subject: |
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Shalon wrote: |
I just tried it again with a few questions, so I could get the error message. I even chose "text box" though that is what it defaults to. I did a simple name, street address, city/state/zip code, phone number.
ERROR: Please make sure to enter appropriate values into all requested fields. |
Are you able to take a screen shot of what the screen looks like before you press the next button and then what it looks like after? I can't think of anything obvious that would cause this message to occur. Are all of the possible fields inputted? You can email screen shots to: info@mycontactform.com.
Nick Ladd
myContactForm.com |
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