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rhoda
Joined: 13 Apr 2007 Posts: 1
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Posted: Mon Jul 09, 2007 1:22 am Post subject: Help!! Paypal Fraud... |
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Hi, I've been told that my account has been suspended because....
"Reason: Fraudulently filing a Paypal chargeback."
I have no idea what this is about and have never even used paypal in conjunction with contactform.
Can anyone tell me how i can get my account back to normal? I have tried contacting the administrator, but to no avail.
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mycontac Site Admin
Joined: 31 Dec 2003 Posts: 2860
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Posted: Mon Jul 16, 2007 10:35 am Post subject: Reply |
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Your account was suspended because on June 13, 2007 you filed a chargeback via your credit card and Paypal for the amount that you paid to have your account upgraded. The reason specified was that the charge was 'unauthorized' (which is obviously false since you've been using the upgraded account).
Not only did this take the funds from my account and send it back to your credit card, but it also hit me with an additional $10 charge back fee. This had to of been initiated by the owner of the card that was used to upgrade the account.
Please contact me via email if you would like to get your account up and running again.
info@mycontactform.com
Nick Ladd
myContactForm.com |
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