myContactForm.com - Help Forum

[kyguzman]

Hello.

While testing my form (I have made several changes and used different emails each time) I noticed I'm getting 2 auto responder messages.

Each from different emails on one, and a second, same emails different information.

Any suggestions?

Thank you.

Kelly

[mycontac]

Hi Kelly,

There isn't anything within our software that could be causing this. It is most likely one of the following scenarios:

1. The form submission button was pressed twice, so the actual form was submitted twice.

2. You have some sort of email forwarding setup on your end that is reforwarding the message.

3. There may be some sort of confusion with the test messages that were sent.

Sincerely,

Nick Ladd
myContactForm.com