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courierguygreg
Joined: 06 May 2010
Posts: 2
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 Posted: Tue Mar 15, 2011 8:25 am Post subject: Email address doubles up |
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Love the product, use it heavily.
One nuisance...
When I receive notification emails, the 'From' field is doubled up:
(i.e. tom@asap.comtom@asap.com)
the reply to works fine,
and email address in message is fine.
I just often want to "add to contacts" on my phone, and if I do, it inserts the double up email address there.
Any help appreciated! |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Wed Mar 16, 2011 7:16 am Post subject: Reply |
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Hi Tom,
It looks like the email client you are using is for some reason removing some brackets that exist in the message being sent. All email headers are sent with a from header that looks like this:
me@myemail.com <me@myemail.com>
Please let me know what software you are using, and I will look into this for our update that is set to be released is the next couple months.
Nick Ladd
myContactForm.com |
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courierguygreg
Joined: 06 May 2010
Posts: 2
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| Posted: Wed Mar 16, 2011 8:17 am Post subject: Blackberry OS6 |
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on BB 9650.
works fine on my mail program on Mac.
My phone is what I run my business on though....
Thanks! |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Thu Mar 17, 2011 6:51 am Post subject: Re: Blackberry OS6 |
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| courierguygreg wrote: |
on BB 9650.
works fine on my mail program on Mac.
My phone is what I run my business on though....
Thanks! |
The mail headers we use are formed according to international standards. It is odd that it doesn't work quite right on the Blackberry. I will look into this for out next update (2-3 months out).
Nick Ladd
myContactForm.com |
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