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docvay
Joined: 20 May 2008
Posts: 6
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 Posted: Mon Nov 16, 2015 11:59 am Post subject: Deleted "send to address" still receiving emails |
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I have deleted the address:
jaramsey540@comcast.net
from the list of email recipients and updated the code, but they are still receiving mails at that address.
I am not sure how to correct this problem. |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Wed Nov 18, 2015 3:23 am Post subject: Reply |
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This behavior is all controlled under the Send to Address setting. The form will only be sent to the address that it is specified to be sent to --- it is impossible for it to do otherwise. There is likely a different issue:
- You are editing the wrong form in the control panel.
- You are updating with incorrect code to the site.
- There is external email forwarding setup that is sending the message to the incorrect address.
If you send a link to the form, I can trace it to a specific form in your control panel and tell you exactly who you have the Send to Address configured to go to.
Nick Ladd
myContactForm.com |
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docvay
Joined: 20 May 2008
Posts: 6
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| Posted: Wed Nov 18, 2015 6:41 am Post subject: Email going to jaramsey540@comcast.net |
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The link is
http:www.thepalmslexington.com/jobs.html
the mail should be going to jaramsey540@gmail.com but it is going to the address jaramsey540@comcast.net
Please look over the code and advise. |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Thu Nov 19, 2015 4:09 am Post subject: Re: Email going to jaramsey540@comcast.net |
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| docvay wrote: |
The link is
http:www.thepalmslexington.com/jobs.html
the mail should be going to jaramsey540@gmail.com but it is going to the address jaramsey540@comcast.net
Please look over the code and advise. |
It looks like the form is currently set to go to (3) email addresses, one of which is jaramsey540@gmail.com. This is the address that the message is being sent to. It is likely that there is some sort of third party email forwarding occurring if it is going to the jaramsey540@comcast.net.
Nick Ladd
myContactForm.com |
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