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orlga
Joined: 04 Feb 2009 Posts: 7
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Posted: Thu Jan 07, 2016 5:05 am Post subject: Sender Addresses |
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I listed an email address of a person to whom I wished to send completed forms. When trying to confirm the email address using either URL at MyContactForm. the email address or code was rejected. Is this because the email address has a period in it? |
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mycontac Site Admin
Joined: 31 Dec 2003 Posts: 2860
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Posted: Fri Jan 08, 2016 3:13 am Post subject: Reply |
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Periods should be acceptable. Are you receiving a confirmation email, or getting an error before that point?
Nick Ladd
myContactForm.com |
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orlga
Joined: 04 Feb 2009 Posts: 7
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Posted: Fri Jan 08, 2016 5:53 am Post subject: |
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The person (Wright) is receiving the email requesting a confirmation of address by typing the security code. After copying and pasting the security code and submitting the person receives the message "Address or code not accepted. She has tried this twice using both URL's in the confirmation email.
Thanks. |
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mycontac Site Admin
Joined: 31 Dec 2003 Posts: 2860
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Posted: Mon Jan 11, 2016 3:37 am Post subject: Reply |
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orlga wrote: |
The person (Wright) is receiving the email requesting a confirmation of address by typing the security code. After copying and pasting the security code and submitting the person receives the message "Address or code not accepted. She has tried this twice using both URL's in the confirmation email.
Thanks. |
Please have this individual forward the confirmation email to info@mycontactform.com with a message describing that it is not working. I will manually confirm it.
Nick Ladd
myContactForm.com |
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orlga
Joined: 04 Feb 2009 Posts: 7
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Posted: Thu Jan 14, 2016 12:16 pm Post subject: Confirmation probme |
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Ms.Wright has sent the confirmaion form back to info@mycontactform.com.
Hopefully, you will be able to manually accept her confirmation and add her name to our list of people receiving completed forms.
Thank You,
Karen |
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mycontac Site Admin
Joined: 31 Dec 2003 Posts: 2860
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Posted: Fri Jan 15, 2016 3:43 am Post subject: Re: Confirmation probme |
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orlga wrote: |
Ms.Wright has sent the confirmaion form back to info@mycontactform.com.
Hopefully, you will be able to manually accept her confirmation and add her name to our list of people receiving completed forms.
Thank You,
Karen |
Good Day.
I have manually confirmed the email address and activated it within your account.
Nick Ladd
myContactForm.com |
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orlga
Joined: 04 Feb 2009 Posts: 7
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Posted: Fri Jan 15, 2016 12:26 pm Post subject: |
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Thank you Nick for all your help with this issue.
Karen |
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