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jellis00
Joined: 17 May 2010
Posts: 11
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 Posted: Mon Apr 20, 2020 10:33 am Post subject: Not Found error on Submission |
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I am getting following error when submitting form:
Not Found
"The requested URL was not found on this server.
Additionally a 404 Not Found error was encountered while trying to use an Error Document to handle the request."
Yet I confirmed the submit WAS RECEIVED by the intended email address even though the submitter gets this message and believes it wasn't sent.
How do I fix this? |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Tue Apr 21, 2020 7:08 am Post subject: Reply |
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This error is cause when there is a typo or other error in the Redirect Page setting. Please go to Form Management > Edit > Redirect Page and double check the URL that you are redirecting the form to upon submission.
Nick Ladd
myContactForm.com |
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jellis00
Joined: 17 May 2010
Posts: 11
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| Posted: Tue Apr 21, 2020 1:10 pm Post subject: fixed abut another similar problem |
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Fixing the re-direct address fixed the problem, but now I see another one.
After the form is submitted their use to be a page displayed telling the sender that their form was submitted. Now it just goes directly to the re-direct page with no such notice to the sender.
Therefore the sender gets no confirmation. How come it use to provide the confirmation page but not anymore? |
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mycontac
Site Admin
Joined: 31 Dec 2003
Posts: 2860
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| Posted: Wed Apr 22, 2020 6:50 am Post subject: Reply |
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Good Day,
You should create a page on your site that says the message has been received and set that as the redirect page.
Nick Ladd
myContactForm.com |
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